Main article: Cultural competence in healthcare The provision of culturally tailored health care can improve patient outcomes. In , California passed Assembly Bill that requires patient-related continuing medical education courses in California medical school to incorporate cultural and linguistic competence training in order to qualify for certification credits. One author identified eleven different terms that have some equivalence to 3C: cultural savvy, astuteness, appreciation, literacy or fluency, adaptability, terrain, expertise, competency, awareness, intelligence, and understanding. Poor results have often been obtained due to a lack of rigorous study of 3C and a reliance on " common sense " approaches. One theoretical construct posits that 3C, language proficiency , and regional knowledge are distinct skills that are inextricably linked, but to varying degrees depending on the context in which they are employed. But, as one approaches the internalizing and evaluation levels, the overlapping areas approach totality.

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Start your review of Intercultural Competence: Interpersonal Communication Across Cultures Write a review Dec 04, Sherron Watson rated it really liked it I took this class in college and this book was the assigned reading. I found the book to be an easy read and easy to understand the concepts and theories outlined in each chapter. I felt the book would add a lot of context to those who are planning on going into a field that requires a person to interact with those outside their cultural mainframe.

I found that the suggestions to listen, learn, and think outside of individual learned environments was excellent. I wish the ideas in this book were I took this class in college and this book was the assigned reading. I wish the ideas in this book were taught as a class sooner than when a student enters college.

The book did a good job of reminding the reader when a culture has expectations for beliefs, values, and norms this does not guarantee that all within a particular culture will follow the same patterns and we will always find those who decide to buck the system. This book brought an awareness into my own experience with dealing with others from different cultures. My goal, after reading this book, is to be more patient and understanding if and when I encounter those who are visiting, speak a different language, or find themselves in a mainstream American situation that feels uncomfortable.

It has miraculously helped me have a much better insight into my country as well as my self. The data provided were very useful and even helped me while making a presentation about the cultural similarities and differences between Iran and South Korea.

Oct 28, Shalor T. PROS: 1 Easy to read, this was great for taking notes from. Many of my college texts no longer do this, so this was a nice treat. If you want something that you want to last a long time as a reference book or just want something that can be sold back by your students easily, this is a good one to choose.

One course does not a pro make. Some of my classmates swore by it, so it sounded like it was rather helpful for them. This book was easy to learn from, so I recommend it if you are looking for a textbook for your students.


Intercultural competence: Interpersonal communication across cultures



Intercultural Competence: Interpersonal Communication Across Cultures


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