According to the author work should provide the challenge, fun and specific rules set out in sports. The same people that will put in extra time to excel at a sport in less than desirable conditions will complain about doing work under the same conditions eg. One of the interesting comments involved reward for performance. During a football game a touchdown is still 6 points no matter how easy or hard it was to achieve it. Companies often change the rules of incentives if employees appear to reach the goal too easily.
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Coonradt and Ken Krogue. The following points are my take-aways from this e-book that might apply to healthcare practices and their teams, as well as my additional comments. When you have staff, they need to hear back from you on how they are doing. We have found all of the above to be true in the healthcare practices we are coaching. Staffs, like athletes, perform better when they know where they stand and when they know the score. How to Give Good Feedback Always reinforce the actions or behaviors you want repeated; remember to over-celebrate and under-criticize.
The ability to deliver appropriate feedback is the most important human relations skill you can develop. It must empower the employee. Remember — people would rather get negative feedback than no feedback at all. Silence is not golden. We helped him build up a strong communication interchange with them, for which they were most appreciative. Understanding the Game While it is important to train your staff for their positions and how you want the practice systems and structure to be, you will find that they especially work well when they understand WHY things are done that way.
That way they can grow and innovate and help take your practice to new heights. As often as possible, let your staff choose what actions to take to handle various situations. Having personal choice also engages them in the growth process. Rewards There are many ways of rewarding awesome production.
Earning a half day off or a spa treatment or Staff Member of the Week Award would all be motivators to your excellent staff who are interested in reaching the goals of the practice. Also, bonus systems should be as near to immediate as possible weekly or monthly to thank the team for the excellent care and service they just delivered. Bonuses given based on objective management rather than a subjective basis are more productive as well. Make the workplace fun, help your staff evolve, show your appreciation and watch your practice grow!
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The game of work : how to enjoy work as much as play
About this title Since its original printing in , The Game of Work helped thousands of companies and hundreds of thousands of managers and employees experience increased job enjoyment while producing extraordinary results. The Game of Work examines the question of why people work harder at sports and recreation than they do on the job and uses these as metaphors for inspirational leadership strategies. Corporations worldwide have enjoyed the increased productivity, employee satisfaction and motivation, and bottom-line profits by implementing the concepts taught in The Game of Work. As qualified people become increasingly difficult to attract and retain, the implementation of the five principles in this book is the one key factor to improving results, retention, and recruitment. But after work in the parking lot, where it is twenty degrees hotter, they will look at each other say, "Well, what do you think, golf or tennis? Coonradt, president of The Game of Work, LLC, explains what makes people so dedicated to recreational pursuits, and shows how to use that same motivation to win at business. Every person, business, or organization can achieve better results with these proven principles.
The game of work
ISBN 13: 9781423601579